When will I receive my ORDER?
You can able to receive your order, after successfully placed on our website, will need to go through verification process to make sure you’re provided payment/contact/delivery info is correct.
We will update you via email and inform you about the necessary things.
Is the Shipping Charge Free?
For Ex-work, you are the once responsible for all payments for shipping charges together with the necessary documents and also clearing at customs. However, if you are just within the area (Bangkok) the shipment-delivery is free of charge intended only for small parcel 5 to 10 klg. For big parcels with 20 kilograms up, the customer is required to pay for additional fee.
What are the shipping companies usually you’re using?
We usually use FedEx, Dhl, Ups and some other Shipping companies by sea, by air, depends on the customer’s request.
How much does it cost for shipping fee?
The shipping fee will be based on their product quantity and weight, box dimensions and also the country where the goods will be shipped. The shipping company will be the once to give you information regarding the total amount of shipping charge.
It is better if you have your own, account on specific shipping companies, in order for you to monitor well the charges for shipping. Or you can also let us work for your shipment (with additional charge).